Contact Us

We’re here to help! Whether you have a question about one of our water features, need help with an order, or just want to chat about garden inspiration — our team is ready to assist you.

📞 Customer Support

Phone: 1300 117 337

Hours: Monday – Friday, 9am – 5pm 

📧 Email Us

For general inquiries or support:

Email: support@fountainecho.com.au

We aim to respond to all emails within 2 hours 

💬 Live Chat

Chat with us live! Click the chat icon in the bottom right corner of your screen.

Availability: Weekdays, 9am – 5pm

📬 Send Us a Message

Use the form below and we’ll reply within 2 business hours — fast, friendly support guaranteed.